Route your question to the right evidence workflow.
Corrections, utility claims, and supplier questions need different information. Choose the route that best matches what you are trying to resolve.
What can we help you resolve?
Pick one to continueStarting in the right place keeps the relevant utility, source record, and evidence context together.
General questions, partnership inquiries, or feedback that does not fit a correction or utility claim.
Reply by emailFlag a measurement, date, source, system attribution, or other discrepancy.
Checked against the sourceIdentify your organization and request review of profile information.
Verification requiredA city or ZIP can contain multiple systems, so location alone may not establish service.
Answer in secondsSend us a message
Write to the PurityMap team directly. We reply to the email address you provide.
Give the request enough context to be reviewed.
- The page or record
Include a PurityMap URL, utility name, or PWSID when one is available.
- The specific question
Identify the measurement, date, attribution, or explanation you want reviewed.
- The supporting source
Link the agency record, utility report, or other primary evidence behind the request.
PurityMap keeps methodology, source links, finding states, and limitations visible so you can inspect how a conclusion was reached.
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Follow along for explainers and data updates. For corrections or claims, use the workflows above so the evidence stays attached.