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Water utility · serves Worcester · Massachusetts

City of Worcester Water Supply Division

No open EPA violations as of 2026-09-16.

EPA record checked 2026-10-06

Contact and official links

Contact City of Worcester Water Supply Division

From EPA's record for MA2348000. PurityMap is independent of City of Worcester Water Supply Division.

Mailing address
18 EAST WORCESTER ST
WORCESTER, MA 01604
Directions ↗
Phone and website5089291300

Pay your bill, start or stop service on worcesterma.gov.

Annual water quality report2025 Consumer Confidence Report

Every community water system publishes one each year.

Read the report ↗
Where it delivers water

As listed in EPA's records. Your water bill names your supplier.

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Test results

No result on record is above a federal legal limit

37 results are on record. These 5 come first, closest to a legal limit first.

All 37 results and evidence →
  • Total trihalomethanes (TTHM)Below the listed reference
    80 ppb federal MCL
    63ppb
  • Haloacetic acids (HAA5)Below the listed reference
    60 ppb federal MCL
    41ppb
  • Lead (90th percentile)Below the listed reference
    15 µg/L action level
    2µg/L
  • CopperBelow the listed reference
    1.3 mg/L action level
    0.095mg/L
  • NitrateBelow the listed reference
    10 mg/L listed reference
    0.291mg/L
EPA violations and monitoring

0health-based violations in the last 10 years · none open as of 2026-09-16

From EPA SDWIS. A clean violation history means no enforcement action was recorded; it does not cover contaminants without a limit. Meeting a federal limit is a compliance fact, not a health clearance.

Sources behind this page
  • UCMR5 Analytical Results: WORCESTER DPWP, WATER SUPPLY DIVISION (MA2348000)US EPA · published 2026-01-15
    View ↗
  • Lead & Copper Rule 90th-percentile: WORCESTER DPWP, WATER SUPPLY DIVISION (MA2348000)US EPA SDWIS · published 2026-07-09
    View ↗
  • Worcester DPW Water Operations 2025 Consumer Confidence Report (CCR)Worcester DPW Water Operations · published 2025-01-01
    View ↗
Commercial · test your own tap

The system record stops at your property line

Screening tells you if something is worth a closer look; a lab result is the number you can act on.

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  • Screening: quick check, not lab-grade

    Safe Home DIY Lead in Drinking Water Combo Test Kit

    Safe Home (EnviroTestKits)

    Lead, read as one of three ranges: 0–4, 5–15 or 15+ ppb

    Turnaround: 5 minutes

    What it can't tell you: It shows a lead range, not an exact level, and tests nothing else unless you pay extra for the optional lab test.

Questions

About City of Worcester Water Supply Division

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How do I contact City of Worcester Water Supply Division?

Its official website is worcesterma.gov, its phone number on EPA record is 5089291300 and its mailing address is 18 EAST WORCESTER ST, WORCESTER, MA 01604. These details come from the system's EPA record and a check of its website.

How do I pay my City of Worcester Water Supply Division bill?

Bills, starting service and stopping service are handled by City of Worcester Water Supply Division on its official website, worcesterma.gov. PurityMap does not take payments.

Which cities does City of Worcester Water Supply Division serve?

EPA's records list City of Worcester Water Supply Division as serving Worcester, Massachusetts. Your water bill names your supplier.

Has City of Worcester Water Supply Division tested for PFAS?

PurityMap's record for City of Worcester Water Supply Division holds results for 29 PFAS substances. 1 was detected, and none is above a federal legal limit. Each result links to its source in the city report.

Does City of Worcester Water Supply Division have any EPA violations?

No open EPA violations as of 2026-09-16: that is what EPA's record shows for City of Worcester Water Supply Division. The record comes from EPA's SDWIS compliance database.

Where does City of Worcester Water Supply Division get its water?

City of Worcester Water Supply Division is on EPA record as drawing from surface water.